iGaming development made simple for operators

These Terms of Use ("Terms") constitute a legally binding agreement between you or your company ("Client", "you") and FUTURIO PLAYSOFT LTD, a limited liability company registered in the Republic of Cyprus ("Futurio", "we", "our", or "us"), regarding the use of our website, services, and software solutions.

By accessing or using any part of our website or Services, or by entering into a business relationship with us, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

Definitions

• "Client" means any business, company, or authorized representative of a legal entity who enters into an agreement with Futurio.
• "Services" refers to software reselling, license management, customer onboarding, account services, and related technical or commercial support.
• "Software" means any third-party gaming software, tools, or platforms sold, distributed, or licensed by us under a commercial agreement.
• "Vendor" refers to the original software creators, developers, or suppliers with whom we hold distribution or reseller agreements.

Nature of Services

Futurio operates as a business-to-business distributor and reseller of licensed gaming software. Our core services include:

• Supplying software licenses for gaming-related tools and platforms.
• Acting as an intermediary between Clients and third-party Vendors.
• Providing technical and administrative support related to the license lifecycle.
• Assisting Clients in onboarding and software integration.

By accessing our Services, you represent and warrant that:

• You are authorized to act on behalf of a legally registered company or business.
• All information provided to us is current, accurate, and complete.
• You are not acting as a private individual or consumer.

Orders and Licensing

License Activation

All licenses sold by Futurio are issued in accordance with the terms and timelines set by the original Vendor. Activation may require:

• End-user identification
• Domain verification
• API or system integration steps

Order Process

Orders may be placed via:

• Direct communication (email, account manager)
• Web portals (if available)
• Written purchase orders

All orders are subject to acceptance and availability. No binding agreement exists until confirmed in writing or via invoice.

License Terms

Use of the Software is governed by the end-user license agreement (EULA) or terms of service of the respective Vendor. Clients are fully responsible for:

• Reading and accepting third-party license terms
• Ensuring end-users comply with all applicable restrictions

Futurio shall not be liable for any breaches of Vendor license terms by the Client or its affiliates.

Pricing and Payment

Invoicing

Invoices will be issued upon order confirmation or delivery of Services. Payment terms are [e.g. 14 calendar days from date of invoice], unless otherwise agreed in writing.

Late Payment

Failure to pay on time may result in:

• Suspension of Services or license access
• Late payment interest (e.g. 1.5% per month or the maximum allowed by Cyprus law)
• Recovery costs, including legal fees

Client Obligations

The Client agrees to:

• Use the Software only for authorized business purposes
• Not sell, sublicense, or otherwise distribute the Software unless permitted
• Not attempt to reverse-engineer or decompile the Software
• Provide accurate and complete information during onboarding
• Notify Futurio immediately of unauthorized access or misuse

Intellectual Property

All intellectual property rights in the Software remain the property of the respective Vendors. Futurio retains all rights, title, and interest in:

• Its brand name, logo, and proprietary materials
• The structure and format of its own Services and communications

Nothing in these Terms transfers any intellectual property rights to the Client, except as licensed.

Confidentiality

Both parties agree to:

• Treat all non-public business, technical, and commercial information received as confidential.
• Not disclose confidential information to third parties without prior written consent.
• Take reasonable steps to protect the confidentiality of shared information.

This obligation shall survive the termination of the business relationship for a period of five (5) years.

Legal Compliance

Futurio complies with all applicable data protection laws, including:

• EU General Data Protection Regulation (GDPR)
• Cyprus Data Protection Law (L.125(I)/2018)

Data Use

We may collect and process business contact data, IP addresses, order records, and communication logs strictly for the purpose of:

• Service provision
• Invoicing and account management
• Regulatory compliance

For further details, please see our Privacy Policy.

Third-Party Processing

We may share necessary data with:

• Software Vendors (for license registration)
• Payment processors
• IT infrastructure providers

All data processors are contractually bound by confidentiality and security obligations.

Limitation of Liability

• Futurio shall not be liable for any indirect, incidental, or consequential losses (e.g. business interruption, lost revenue).
• Our total liability for any claim shall not exceed the total fees paid by you to Futurio in the three (3) months preceding the event giving rise to the claim.

Nothing in these Terms limits liability for fraud or gross negligence.

Term and Termination

Duration

These Terms apply for as long as you use our Services or hold an active business relationship with us.

Termination by Either Party

Either party may terminate the relationship:

• With 30 days' written notice
• Immediately, in the event of a material breach

Post-Termination

Termination does not affect:

• Any licenses already issued (subject to Vendor terms)
• Obligations accrued before the termination
• Confidentiality and IP provisions

Force Majeure

We are not liable for failure to perform due to events beyond our reasonable control, including:

• Acts of God
• War, riots, or terrorism
• Epidemics or pandemics
• Government restrictions
• Internet or power outages

Governing Law and Jurisdiction

These Terms shall be governed by and interpreted under the laws of the Republic of Cyprus, without regard to conflict of laws. Any disputes shall be subject to the exclusive jurisdiction of the District Court of Nicosia, Cyprus, unless otherwise agreed in writing.

Amendments

We reserve the right to amend these Terms at any time. Material changes will be communicated via email or website notice. Continued use of Services after such updates constitutes acceptance.

Contact

For questions or legal notices:

FUTURIO PLAYSOFT LTD

Email: work@futurioplaysoft.com

Thank you for choosing FUTURIO PLAYSOFT LTD as your trusted gaming software partner.

FUTURIO PLAYSOFT LTD ("we", "us", "our") is committed to safeguarding the privacy of our business clients and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with data protection laws, including the EU GDPR principles.

By accessing or using our website, software, or services ("Services"), you agree to the practices described in this Privacy Policy.

Scope of Policy

This policy applies to:

• Visitors to our website
• B2B customers purchasing or using our software distribution or licensing services
• Representatives of corporate clients
• Partners or vendors with whom we interact

This policy does not apply to the end-users of third-party software we resell, unless FUTURIO PLAYSOFT LTD directly collects their data (which, under our current model, we do not).

Information We Collect

We collect and process various types of personal and business-related information:

a. Business & Account Information

• Company name and registration number
• Registered business address
• VAT or tax identification number
• Contact name, job title, business email, and phone number
• Industry sector and business type

b. Contractual & Transactional Data

• Software license requests and history
• Purchase orders, invoices, and payment data (not payment card numbers—processed by third-party provider)
• Service agreement details

c. Technical & Usage Information

• IP address, device ID, and browser type
• Server log files
• Access dates and times
• Usage analytics for our web portals or client dashboards (if applicable)

d. Communications

• Emails or messages exchanged with our support, billing, or sales teams
• Meeting records or call summaries
• Responses to surveys or feedback forms

We do not collect special category data (e.g. biometric, health, religious, or political data).

How We Collect Information

We gather data through:

• Direct interactions (e.g. contact forms, quote requests, phone/email correspondence)
• Account creation on our website or platform
• Purchase of software licenses or subscriptions
• Usage of our software portal or service dashboard
• Third-party software vendors (as part of license activation or support)

Lawful Basis for Processing (Under GDPR)

We process your data based on one or more of the following legal grounds:

• Contractual necessity: To fulfill our obligations under a contract with you or your company.
• Legal obligation: To comply with tax, financial, and business regulations.
• Legitimate interests: For fraud prevention, service improvement, and secure operations.
• Consent: Where we ask for permission, such as for marketing emails (you may withdraw at any time).

Purposes of Data Use

We use your data to:

• Register and manage business accounts
• Deliver software and manage licensing agreements
• Provide technical support and updates
• Issue invoices and process payments
• Maintain contractual and regulatory compliance
• Analyze service usage and improve our offering
• Communicate updates, notices, or relevant marketing (if opted-in)

Data Sharing and Disclosure

We may share your data only where necessary, and only with:

• Software vendors – to provision licenses or deliver support
• Payment processors – for invoicing and collections
• Cloud service providers – for secure data hosting and backups
• CRM and communication platforms – to streamline our business operations
• Legal and tax advisors – for compliance and auditing
• Regulatory authorities – where required by law

All third parties are bound by Data Processing Agreements (DPAs) and are required to follow data protection best practices.

International Data Transfers

Some of our partners or vendors may be located outside the EU. In such cases, we ensure appropriate safeguards are in place, including:

• EU-approved Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)
• Adequacy decisions by the EU Commission

We aim to work with providers that demonstrate compliance with global data protection standards.

Data Security

We implement industry-standard security controls to protect your data, including:

• SSL encryption for data transmission
• Role-based access controls
• Firewalls and intrusion detection systems
• Regular security audits and patch management
• Data pseudonymization where appropriate

While we take strong precautions, no system is 100% secure. Please also take steps to protect your own systems and credentials.

Data Retention

We retain personal and business data for as long as necessary to:

• Provide Services
• Fulfill contracts
• Meet legal, regulatory, or tax obligations
• Defend or establish legal claims

Retention periods may vary depending on the category of data. Once no longer needed, data is securely deleted or anonymized.

Your Rights

As a data subject (or representative of a company), you have the following rights:

• Right to Access – Request a copy of your data.
• Right to Rectification – Correct inaccurate or incomplete data.
• Right to Erasure – Request deletion of data (subject to contractual or legal obligations).
• Right to Restrict Processing – Limit how we use your data.
• Right to Data Portability – Request transfer of your data to another provider.
• Right to Object – Object to processing based on our legitimate interests or for direct marketing.
• Right to Withdraw Consent – At any time, if processing is based on consent.

To exercise these rights, please email us at work@futurioplaysoft.com. We will respond within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience and improve our services.

Types of cookies used:

• Essential cookies: Necessary for site functionality.
• Analytics cookies: Help us understand website performance and usage.
• Preference cookies: Store your settings and preferences.
• Third-party cookies: From integrated services like Google Analytics or chat tools.

You can manage or disable cookies via your browser settings. Disabling some cookies may affect site functionality.

Automated Decision-Making

We do not currently use automated decision-making or profiling that has legal or significant effects on data subjects.

Links to Third-Party Sites

Our website or communication may include links to third-party platforms or software vendors. We are not responsible for their privacy practices. Please review their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. Major updates will be communicated via email or on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data:

FUTURIO PLAYSOFT LTD

Email: work@futurioplaysoft.com